the boston university human resources department wanted a way to more effectively communicate with staff and prospective employees. the new design focuses on the customer (both internal and external) and implements an outward facing service oriented design that serves as “tier 0” (self-service) support. i lead the design, ux, and assisted in user testing. starting first with wireframes, an information hierarchy was established. a design layer was composited over this to polish the interface and heighten the user experience.
visit the .